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Nefco Return Policy

Please call our Customer Service department, 800-969-0285, to initiate a Return or report a problem and receive Return Authorization.  DESCREPENSIES OR MATERIAL RECEIVED DAMAGED must be initiated within three (3) days of receipt of order.

Returned Items are subject to the following terms and conditions:

  • Returned Items must be in original packaging, unused, undamaged and in saleable condition.
  • If sold as a full quantity, Returned Items must be returned as a full quantity.
  • No cancellations, returns, refunds or credits are allowed on custom/fabricated/non-stock orders.
  • Returned Items may be subject to the following:
    • A 25% Restocking Fee and/or Handling fee. 
    • Return freight charges are the responsibility of the customer.
  • Credit will be issued after inspection and evaluation by NEFCO.
  • No Returned Items will be accepted without prior Return Authorization.